Right now, we ship across Australia. Whether you're in a big city or a regional town, we've got you covered.

We move fast so you can too.

Production time: 3–5 business days

Standard delivery: 3–8 business days

Express delivery: 1–3 business days

You’ll get tracking info once it’s on the move.

We’ve got a detailed size guides to help you find your perfect fit. If you’re between sizes, we usually recommend sizing up for comfort—especially if you’re on your feet all day.

A bit of both! We offer modern, tailored cuts designed to flatter and move with you. Some styles are unisex, while others are specifically made for women or men. It’ll say clearly on the product page.

Of course! If your scrubs don’t fit quite right—or you’ve changed your mind—you can return or exchange them within 30 days. Just make sure they’re unworn, unwashed, and in original condition.

Custom,embroidered and sale items are final sale unless there’s a fault.

Simple! Just send us an email at support@lookjade.com with your order number. We’ll guide you from there.

Yes! We can add your logo, name, or department to select items. Reach out with your request—we’ll make it happen.We can even custom-design and produce the full fit just for you!

Absolutely. Whether you’re outfitting a whole team or just a few staff, we offer bulk discounts and flexible custom options. Drop us a line via our Team orders page to get started.

Visa, Mastercard, AMEX, PayPal, Apple Pay, Afterpay,Zip Pay and Klarna. Pay your way, stress-free.

We sure do! Keep an eye on our socials and join our newsletter to hear about promos and special offers. And yes—bulk orders come with sweet discounts.